VIAD

BARISTA MANAGER

3 weeks ago
Job ID
2017-9247
# Positions
1
Montana

Overview

Ensures courteous greeting of all patrons. Responsible for the daily set up and service of coffee and espresso drinks at the Glacier Perk. Responsible for production of Fudge and other snacks and treats offered at the Glacier Perk.  Responsible for ordering and inventory of all items offered. Assists with other duties as necessary.   

Responsibilities

  1. Reports to work on time and in uniform
  2. Responsible for set up, maintenance, and operation of the espresso area
  3. Responsible for production of fudge
  4. Collects currency and gives receipt with every transaction
  5. Ensures standards of appearance and sanitation are maintained on a daily basis
  6. Keeps espresso area neat and clean throughout service
  7. Maintains effective portion controls in the espresso area using established pouring methods
  8. Participates in ongoing training
  9. Responsible for following federal, state and Company policies and regulations for serving alcoholic beverages in a responsible manner
  10. Takes part in all sales goals and incentive programs.  Greets and informs guests of promotions and makes yes-yes choice available to the guest
  11. Places orders in a timely and accurate manner.
  12. Assists with receiving of merchandise delivers, from both warehouse and direct delivers.  Verifies quality, quantity and damages and reports discrepancies to manager
  13. Keeps constant vigilance of all customers and employees to ensure that store security policies are enforced.  Reports irregularities to manager
  14. Maintains proper service and cleanliness of snack bar/self-service food area; including daily vacuuming and mopping
  15. May be assigned cash bank and will be responsible for balancing cash at the beginning and end of shift
  16. May have to stock refrigeration and/or freezer with food and beverage items
  17. Sells merchandise from store
  18. Assists with other responsibilities as requested. 

Qualifications

  • Must be 18 years of age or older.
  • 2-4 years’ experience in restaurant/hospitality management program, or equivalent in work experience required.
  • 2-4 years experience in supervisory position required, preferably in a high volume dining/restaurant setting.
  • Serving/Bar experience required.
  • Must possess in-depth, working knowledge of service standards.
  • Hospitality POS (Aloha) experience desirable. 
  • Efficient knowledge in kitchen operations, cooking and timing expected.
  • Effective knowledge of food, liquor and labor cost controls required.
  • Experience in product inventory.
  • Must demonstrate solid leadership skills. Is able to motivate others.
  • Effective communication and interpersonal skills required.
  • Must be pleasant, helpful, friendly, outgoing, enthusiastic and courteous in dealing with guests and co-workers.
  • Must be team-oriented, positive and upbeat.
  • Able to handle guest concerns effectively and in a tactful, caring manner.
  • Writes clearly and precisely.
  • Must possess neat and pleasant grooming habits. 

Work Environment

  • Restaurant/dining room in a National Park, Hotel setting.
  • Job requires walking, bending, handling, reaching, grasping, lifting 25+ lbs., and repetitive motions.
  • Fast paced, high volume dining setting. Climate control may not be present.
  • Job requires working long hours and varied shifts, including; split shifts, weekends, holidays, etc.
  • Non-smoking environment.

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