VIAD

GOLF SHOP MANAGER

3 weeks ago
Job ID
2017-9292
# Positions
1
Montana

Overview

Responsible for ensuring the highest standards of quality guest service, cleanliness and adherence to GPC policies and operating procedures are met for the Golf Shop at Glacier Park Lodge. Responsible for supervision of small staff of Golf Shop Hosts.

Responsibilities

  1. Arranges guest golf games.
  2. Assigns duties and shifts to Golf Shop Hosts and observes their activities to ensure adherence to hotel policies and established operating procedures.
  3. Makes up work schedules for Golf Shop to ensure proper coverage.
  4. Cautions players against tearing up turf or otherwise abusing course.
  5. Checks to see that benches, waste receptacles, ball washers, towels, pins (flags) are at each green or tee.
  6. Consults with Grounds Manager regarding maintenance of golf course and to discuss reports of any unusual happenings from the Groundskeepers working on the golf course.
  7. Displays and sells merchandise in golf shop.
  8. Enforces all Company policies and regulations.
  9. Ensures areas inside and outside/around shop are kept neat and clean at all times.
  10. Ensures green fees are paid by inspecting player registration.
  11. Instructs novices and players who wish to improve their skill in playing golf.
  12. Keeps log of daily activities.
  13. Locates damaged or hazardous areas and requests that they be marked for repair, using line markers or stakes.
  14. Reports drinking fountains out of order and other unusual circumstances such as cattle on course, etc. Maintains awareness of course usage to prevent unauthorized persons from using facilities, keep play running smoothly and assist injured or ill players.
  15. May organize and conduct tournaments to promote golf course at Glacier Park Lodge.
  16. Obtains golf equipment, balls and supplies through the Central Warehouse.
  17. May repair equipment.
  18. Maintains records of receipts and expenditures.
  19. Prevents players form entering course beyond starting tee, advises players to speed up or slow down in order to alleviate bottlenecks, and explains rules of the game to players to settle disputes.
  20. Protects and controls equipment and golf carts.
  21. Returns lost equipment to golf shop.
  22. Registers golfers, collects money, rents hand or motor carts, clubs, etc.
  23. Represents Glacier Park, Inc. as player in any seasonal tournaments.
  24. Responsible for daily balancing of cash and depositing receipts.

Qualifications

  • Must be able to handle guest concerns in a tactful and caring manner.
  • Must be pleasant, helpful, friendly, outgoing, enthusiastic and courteous in dealing with guests and co-workers.
  • Must be team-oriented Must possess good organizational and interpersonal skills.
  • Must possess neat and pleasant grooming habits.
  • Prefer experience in providing golf instruction to golfers of varying abilities.
  • Prefer previous display experience and cash register operating experience.
  •  Previous Golf Shop management experience requested, inclusive of organizing tournament events.

Work Environment

  • 9-hole golf course/ small shop environment at the historic Glacier Park Lodge in East Glacier Park. 
  • Small golf shop at Glacier Park Lodge in East Glacier Park, MT.
  • Job requires working outside in varied and sometimes extreme temperatures & weather conditions from early morning to late evening.
  • Non-smoking environment.

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