VIAD

RETAIL ASSOCIATE

3 weeks ago
Job ID
2017-9355
# Positions
1
Montana

Overview

Ensures courteous greeting of all patrons.  Sells merchandise. Assists customers with selections. Operates POS system/Register, and ensures accurate and efficient accounting of all transactions. Responsible for stocking, pricing, cleaning, and inventorying sales items. Assists with other duties as necessary.  

Responsibilities

  1. Arrives to work on time and in proper uniform.
  2. Assists customers with their selections while providing friendly, helpful service and suggestions.
  3. Operates POS system (Retail Pro), register, takes cash from customers, and makes proper change.
  4. May be assigned cash bank and will be responsible for balancing cash at the beginning and end of shift. 
  5. Sells merchandise from gift shop/camp store. Depending on location, sales may include alcoholic beverages.
  6. Is responsible for following all federal and state policies & regulations for sale of alcoholic beverages.
  7. Maintains highest quality standards in regard to alcohol sales.  
  8. Keeps displays, shelves and stock filled, clean and attractive. 
  9. Assists with merchandising displays in an appealing fashion that will tend to increase sales. 
  10. May be assigned primarily to one section of the store. 
  11. Assists with receiving of merchandise deliveries from both warehouse and direct deliveries. 
  12. Verifies quality, quantity and damages, and reports discrepancies to manager.  
  13. Keeps constant vigilance of all customers and employees to ensure store security policies are enforced.  Reports irregularities to manager.
  14. Assists in taking physical inventories at mid-season and at close of season. 
  15. Maintains proper service and cleanliness of store, (snack bar/self-service counter if applicable) including daily dusting, mopping and vacuuming. 
  16. Adheres to all Company policies and regulations. 
  17. Performs other duties as assigned.

Qualifications

  •  Must be positive, outgoing, courteous and friendly in dealing with customers and co-workers.
  • Previous retail and/or cash handling experience required.
  • Must possess or quickly learn ability to operate a retail POS system.
  • Must possess ability to accurately make change.
  • Must be able to handle customer concerns in a tactful manner.
  • Must possess patience and be able to handle high-pressure situations with guests.
  • Must have ability to follow directions.
  • Must possess ability to receive deliveries, stock shelves, and lift heavy items in safe manner.
  • Successfully completes alcohol sales & service training. 

Work Environment

  • Retail outlet in National Park/Hotel environment.
  • Job requires constant standing and walking.
  • Position requires lifting up to 25 pounds.
  • Position requires frequent trips up and down stairs, lifting, bending, twisting and standing for up to 8 hours, required.
  • Non-smoking environment.

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