VIAD

RETAIL ASSOCIATE (CANADA)

3 weeks ago
Job ID
2017-9356
# Positions
1
Alberta

Overview

Ensures courteous greeting of all patrons.  Sells merchandise and assists customers with their selections.  Ensures accurate and efficient accounting of all transactions.  Operates cash register.  Stocking, pricing, cleaning, and inventorying sales items.  Assists with other duties as necessary.  

Responsibilities

  1. Sells merchandise from gift shop. Helps customers with their selections by friendly, helpful service and suggestions.
  2. Displays merchandise in an appealing fashion that will tend to increase sales. May be assigned primarily to one section of the store.  Keeps displays filled and attractive.
  3. Operates cash register, takes cash from customers, rings each sale on register per instructions and makes proper change.
  4. May be assigned cash bank and will be responsible for balancing cash at the beginning and end of shift.
  5. Assists with receiving of merchandise deliveries from both warehouse and direct deliveries. Verifies quality, quantity and damages, and reports discrepancies to manager.
  6. Keeps constant vigilance of all customers and employees to ensure store security policies are enforced. Reports irregularities to manager.
  7. Assists in taking physical inventories at mid-season and at close of season.
  8. Maintains proper service and cleanliness of snack bar/self-service food mart, if applicable, including daily mopping and vacuuming.
  9. May be assigned to serve coffee/espresso drinks to guests, in a friendly and outgoing manner.
  10. Maintains effective portion controls in the Espresso area using established pouring methods.
  11. Keeps Espresso area neat and clean throughout service.
  12. Adheres to all Company policies and regulations.
  13. Performs other duties as assigned.

Qualifications

  • Must be positive, outgoing, courteous and friendly in dealing with customers and co-workers.
  • Previous retail and/or cash handling experience required.
  • Previous barista experience preferred.
  • Must possess or quickly learn ability to operate a retail POS system.
  • Must possess ability to accurately make change.
  • Must be able to handle customer concerns in a tactful manner.
  • Must possess patience and be able to handle high-pressure situations with guests.
  • Must have ability to follow directions.
  • Must possess ability to receive deliveries, stock shelves, and lift heavy items in safe manner. 
  • Must posses current Food Safety certification.

Work Environment

  • Retail outlet in National Park/Hotel environment.
  • Job requires constant standing and walking.
  • Position requires lifting up to 25 pounds.
  • Position requires frequent trips up and down stairs, lifting, bending, twisting and standing for up to 8 hours, required.
  • Non-smoking environment.

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