VIAD

CONFERENCE SERVICES MANAGER

1 month ago
Job ID
2017-9397
# Positions
1
Montana

Overview

The Conference Service Manager will provide sales support, to the Food & Beverage department, and act as a point of contact between sales personnel, customers and staff. The Conference Service Manager is part of the Glacier Park, Inc. Event Sales team as well as the overall Pursuit sales team.  Assists with other departments or responsibilities as required.

Responsibilities

  1. Works with groups holding events at Grouse Mountain Lodge
  2. Creates banquet event orders for events at all properties
  3. Coordinates with brides for weddings/wedding receptions held at Grouse Mountain Lodge
  4. Sells any events-only without lodging
  5. Attends each event and provides onsite support to ensure success
  6. Creates and publishes event schedule
  7. Performs site tours at Grouse Mountain Lodge
  8. Assists with sales initiatives

Qualifications

  • Bachelor’s degree in tourism/business, or equivalent in work experience preferred
  • The ideal candidate will possess tourism related business experience but consumer products experience would be acceptable
  • Ability to work independently, or in group setting
  • Self-motivated, detail oriented professional
  • Strong interpersonal skills 
  • Strong oral and written communication skills 
  • The ability to see multiple projects and tasks through to completion on a timely basis
  • Possesses strong administrative and organization skills with a team approach on all projects
  • Computer literate, comfortable with Microsoft Office Suite.
  • Familiarity with a Property Management System and Customer Relations Management system an asset
  • Must be able to work some overtime and enjoy working with a team in a busy, fast-paced environment.

Work Environment

  • Busy call center, office setting.
  • Hotel & Event space at Grouse Mountain Lodge.
  • Occasional to frequent travel around Montana, intra-state and to Canada.
  • Position requires flexible scheduling and on occasion, long hours including; evenings, weekends, holidays.
  • Position may include event set-up, execution and follow through.
  • Position entails long periods of sitting, repetitive walking, lifting, bending, twisting, climbing, stair use and lifting/moving of items up to or in excess of 50 pounds.
  • Attendance of trade shows, functions, meetings, seminars, etc. may be included.
  • Indoor and outdoor venues may include working in periods of inclement weather.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, but cannot encompass all requirements or expectations.
  • Non-smoking environment.
  • Position is maintained primarily at Grouse Mountain Lodge although some assistance may be needed at other Pursuit owned properties during the May – Sept season each year.

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